To Whom So Ever It May Concern - We would like to inform you that someone is using our Name "Evergreen" and approaching schools/distributors as our associates. We hereby confirm that we are not associated with them. Please be cautious while dealing with them. All our products carry our registered logo. We request all schools, principals, educators, distributors and the general public to exercise due caution and verify sources before engaging in any communication or transactions. We shall not be held responsible for any loss, damages or liability arising out of them. Issued in Public interest.

0181-5002021 info@epil.in

HELP

Hello! What can we help you with?

My Account & My Orders

  • What is 'My Account'? How do I update my information ?
  • How do I merge my evergreem accounts linked to different email ids?
  • How do I know my order has been confirmed?
  • Can I order a product that is 'Out of Stock'?
My Account My Orders

Payments

  • How do I pay for a Book purchase?
  • Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on EvergreenPublications?
  • How do I pay using a credit/debit card?
  • Is it safe to use my credit/debit card on EvergreenPublications?
  • What steps does EvergreenPublications take to prevent card fraud?
  • What is a 3D Secure password?
  • How can I get the 3D Secure password for my credit/debit card?
  • Can I use my bank's Internet Banking feature to make a payment?
  • Can I make a credit/debit card or Internet Banking payment on EvergreenPublications through my mobile?
  • How does 'Instant Cashback' work?
Saved Cards

Order Status

  • How do I check the current status of my orders?
  • What do the different order status mean ?
  • When and how can I cancel an order?
My Orders

Courier

  • How does the delivery process work?
  • How are items packaged?
  • Are in-transit products insured?
  • How can I track the delivery of my order?
  • What is E-Kart Logistics?
My Orders

Cancellations & Returns

  • What is the Return policy period applicable for different categories?
  • How does EvergreenPublications help in resolving any issue with a product purchased on Flipkart?
  • What are the checks done by Flipkart while accepting (picking up) a return product from the customer?
  • What is EvergreenPublications's Friendly Returns policy?
  • What is EvergreenPublications's Replacement Guarantee?
  • What items can I Exchange?
  • When are returns not possible?
  • Do I have to return the free gift when I return a product?
  • Can I return part of my order?
  • I have requested a replacement, when will I get it?
My Orders Cancel Order Return Order